It is a proactive application delivery infrastructure monitoring service, supported by KEMP's 24/7 Customer Service. The service monitors the main metrics of application availability, accessibility and performance and, if a defined limit is exceeded, a notification and resolution process will be initiated. The service provides a solution for easy analysis of problems, events and workload availability, along with consolidated reports on all workloads for each application.
Application availability measurement and reporting: Avoid complex, time-consuming and error-prone manual SLA measurement with integrated application availability and performance reports.
Proactive issue escalation: Take immediate advantage of the techniques and knowledge of KEMP’s Customer Support team to quickly identify, diagnose and resolve problems.
Immediate notification of issues: Identify problems more quickly, before users suffer any impact on the use of applications.
24/7 monitoring by KEMP Support: Reduce application support costs with the support of the KEMP team.
Predefined thresholds and events: Ensure coverage of as many applications, network and ADC metrics as possible.