MailStore

Solutions and Case Studies

Solutions

GDPR Compliance and Email Archiving

With the implementation of the General Data Protection Regulation (GDPR) in Europe, MailStore has updated its email archiving software to ensure broader compliance.
 

Have professional email file standards

More and more companies are dealing with challenges regarding compliance policies, HIFA and FERPA in the United States and GDPR in the European Union. On May 25, 2018, the General Data Protection Regulation. With Mailstore Server you can count on support for certain GDPR/RGPD requirements. The software creates copies of all emails in a central general email archive to ensure data security and availability for years to come. Mailstore Server was inspected by an independent IT auditor who declared that Mailstore Server is officially certified by the GRPR. Emails are archived in compliance with MIME, the email standard defined in RFC 2045 and its successors. This helps meet compliance requirements and ensures that the data can be used outside the MailStore.

Retention policies

Those responsible for administration can set up detailed storage policies, allowing them to maintain full control over the periods during which different types of emails are kept. They can specify when emails should be automatically removed from storage, thus complying with the different retention periods that may be required by regulatory standards. These policies help customers meet their obligations under the European Union’s General Data Protection Regulation (GDPR).

Case Study

Indianapolis International Airport

Neste caso de sucesso, Richard Edwards, IT Infrastructure & Security Manager no Indianapolis International Airport, explica o porquê do aeroporto ter optado por substituir a solução de arquivo de email (que tinham há mais de 10 anos) para o MailStore Server.Inaugurado em 1931, o Indianapolis International Airport é o maior aeroporto do estado norte-americano e o segundo mais movimentado do mundo para os aviões da empresa de logística FedEx. Desde sempre a empresa utilizava uma solução de arquivo de email, que se acabou por revelar cara, complicada e pouco fidedigna. Por estas razões, e depois de um período intensivo de avaliação, em 2011 foi tomada a decisão de investir numa nova solução: no MailStore Server. Segundo Richard, as razões prenderam-se com o baixo custo de aquisição, os requisitos de sistema, a utilização intuitiva e a integração perfeita na infraestrutura já existente. Além disso, durante este processo a empresa foi acompanhada por uma equipa altamente qualificada, de resposta rápida e com uma documentação feita a pensar em cada fase de teste.

Improvements applied

In this success story, Richard Edwards, IT Infrastructure & Security Manager at Indianapolis International Airport, explains why the airport chose to replace their email archiving solution (which they had had for over 10 years) with MailStore Server.

Opened in 1931, Indianapolis International Airport is the largest airport in the US and the second busiest in the world for the planes of the logistics company FedEx. The company has always used an email archiving solution, which turned out to be expensive, complicated and unreliable. For these reasons, and after an intensive period of evaluation, in 2011 the decision was made to invest in a new solution: MailStore Server. According to Richard, the reasons were the low cost of ownership, system requirements, intuitive use and seamless integration into the existing infrastructure. In addition, during this process the company was accompanied by a highly qualified team that responded quickly and provided documentation designed with each test phase in mind.

Improvements applied

In the meantime, the airport reviewed its strategic approach and started to focus on journaling. To avoid data loss and ensure that the legal requirements governing the availability and security of the company’s key data were respected, whether emails were sent in or out, they were archived on the server.

Search options for users

With MailServer, users have search functions available via MailStore Client, MailStore Outlook add-in and MailStore Web Access. These options provide users with quick content search options for any email and attached file.